Frequently Asked Questions

After you finish all chapters in the course. There will be the last part "Quiz" and you need to answer all the questions with correct answers. You can try as many as you want until you can answer all the questions.

XP is used to tell how good you are on the eLearning site. When you gain more XP, you get higher level.

The maximum XP you will get if you do the quiz correctly for the first time is 10 XP. If you need more tries to complete the quiz, you will get lower XP. You will get 7 XP for the second try, 5 XP for the third try and 2 XP after that. 

In addition to complete the quiz in each course. You can gain more XP by voting or add your opinion to the course.

Most certificates require you complete the course prior to enroll. You need to check requirement of the certificate. At least complete the corresponding course prior to enroll the certificate.

You can enroll a course from the course catalog. If you don't have an account, please contact support

You can retry the test. In case you run out of attempts allow by failed all of them, some certification tests allow you to re-enroll by yourself. If the certification is the paid, you will need to buy a new certification.

You can retry the quiz as much as you want until you pass the quiz. Please keep in mind that, the number of attempts you use for the quiz, the less XP you will get.

You can reopen the browser and re-login to continue the certification test.